Terms of service

Terms of Service

Last Updated: September 22, 2026

Welcome to NexusMake. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read these terms carefully before placing an order.

1. About NexusMake

NexusMake creates and sells 3D-printed home decor, wall art, display pieces, accessories, and custom creations.

Our products are designed and produced with care. Because many of our products are 3D printed, slight variations in texture, finish, layer lines, color, or appearance may occur. These characteristics are a normal part of the 3D-printing process and are not necessarily considered defects.

2. Products & Product Information

We make every effort to display our products, colors, measurements, and descriptions as accurately as possible.

However:

  • Colors may appear slightly different depending on your screen or device.
  • Minor variations may occur between individual 3D-printed products.
  • Small layer lines or printing marks may be visible.
  • Product dimensions may vary slightly due to the manufacturing process.
  • Lifestyle photographs may contain decorative backgrounds or props that are not included with your purchase.

Please carefully review the product description, photos, dimensions, available colors, and options before placing your order.

3. Custom & Personalized Orders

For custom products, customers are responsible for providing accurate information, including requested colors, names, text, dimensions, or other customization details.

Once production has started, custom orders may not be able to be changed or canceled.

NexusMake reserves the right to decline a custom request if it cannot reasonably be produced or if the requested design violates applicable laws or third-party intellectual property rights.

4. Orders & Payments

By placing an order, you confirm that:

  • The information you provide is accurate and complete.
  • You are authorized to use the selected payment method.
  • You have reviewed your order before submitting payment.

Orders are considered confirmed once payment has been successfully processed.

NexusMake reserves the right to cancel or refuse an order in circumstances including suspected fraud, payment issues, pricing errors, inventory issues, or other circumstances where fulfillment is not reasonably possible.

If an order is canceled by NexusMake, any eligible payment will be refunded to the original payment method.

5. Pricing

Prices are displayed on the product pages at the time of purchase.

NexusMake reserves the right to change product prices, promotions, discounts, and availability at any time.

A price change after you have successfully placed an order will not change the price of that completed order, except where required to correct an obvious pricing or listing error.

6. Shipping & Delivery

Orders are shipped to the address provided during checkout.

Customers are responsible for ensuring that their shipping information is correct.

Once an order has been handed to the shipping carrier, delivery times may be affected by carrier delays, weather, holidays, customs, or other circumstances outside of NexusMake's control.

NexusMake is not responsible for delays caused by incorrect addresses provided by the customer.

If your package arrives damaged, please contact us as soon as possible and provide photographs of the packaging and product.

Where appropriate, we may request additional information or photographs to help resolve the issue.

7. Returns, Exchanges & Refunds

Our Refund & Return Policy applies to eligible returns, exchanges, and refunds.

Before purchasing, customers should review the applicable return requirements, deadlines, exclusions, and return shipping responsibilities.

For damaged, defective, or incorrect items, please contact NexusMake promptly after delivery so we can review the issue and determine an appropriate resolution.

Because custom and personalized products are made specifically for the customer, they may be subject to different return or cancellation rules.

Nothing in this policy is intended to limit any consumer rights that cannot legally be waived.

8. Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or different from what you ordered, please contact us with:

  • Your order number
  • A description of the issue
  • Clear photographs of the product
  • Photographs of the shipping packaging, if applicable

We will review the situation and work with you toward an appropriate resolution.

9. Product Use & Safety

Our products are intended primarily for decorative and display purposes unless the product listing specifically states otherwise.

Customers are responsible for using products appropriately and according to their intended purpose.

Do not expose 3D-printed products to excessive heat or use them in applications for which they were not designed.

NexusMake is not responsible for damage resulting from misuse, improper installation, modification, excessive heat, or use outside the intended purpose of the product.

10. Intellectual Property

All content appearing on the NexusMake website, including but not limited to:

  • Product photographs
  • Product descriptions
  • Logos
  • Branding
  • Graphics
  • Original designs
  • Website content
  • Videos
  • Marketing materials

is owned by or licensed to NexusMake unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially use NexusMake's original content or designs without prior written permission.

11. Customer Photos & Reviews

If you voluntarily submit a review, photograph, video, or other content to NexusMake, you represent that you have the right to provide that content.

By submitting content, you grant NexusMake permission to use it for legitimate business purposes such as displaying customer reviews, marketing, social media, advertising, or showcasing products.

We will not represent customer-submitted content as being created by NexusMake.

12. Third-Party Links & Services

Our website may contain links or integrations provided by third parties, including payment processors, shipping providers, social media platforms, or other services.

NexusMake is not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

13. Website Accuracy

We work to keep our website information accurate and current. However, occasional errors may occur, including typographical errors, inaccurate product information, pricing errors, or availability errors.

We reserve the right to correct errors and update information when necessary.

14. Limitation of Liability

To the fullest extent permitted by applicable law, NexusMake will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits liability or consumer rights that cannot legally be limited or excluded under applicable law.

15. Changes to These Terms

NexusMake may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

16. Governing Law

These Terms of Service will be governed by the laws applicable to NexusMake and its place of operation, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

17. Contact Us

If you have questions regarding these Terms of Service, an order, or our products, please contact us through the contact information provided on our website.

NexusMake
Email: nexusmake@icloud.com
Website: www.nexusmake3d.com